Refund Policy

General Refund Policy

We want you to be satisfied with Draw House. If you are not completely satisfied with your subscription, you may request a refund within the applicable refund period.

Refund Eligibility

• Monthly subscriptions: Refund requests must be made within 7 days of the initial purchase or renewal.
• 6-month subscriptions: Refund requests must be made within 14 days of the initial purchase.
• Annual subscriptions: Refund requests must be made within 14 days of the initial purchase.

Refund Process

To request a refund:

1. Contact our support team at info@drawhouse.com.
2. Provide your account email and order number.
3. State the reason for your refund request.

Refund requests are processed within 7-10 business days. Approved refunds are credited back to the original payment method.

Non-Refundable Items

• Subscriptions used beyond the refund eligibility period.
• Partial refunds for unused portions of a billing period (except as stated above).
• Add-on services or one-time purchases already fulfilled.

Contact

For refund inquiries, please contact us at info@drawhouse.com.